Luksgazino About Us: Frequently Asked Questions

This page answers the most common questions about Luksgazino. The operator running the platform is registered under Curaçao law. Registration requires being at least 18 years old. Each user may open only one account.

Platform and Game Categories

What sections does the lobby have?

The lobby has four main categories: Casino Lobby, Live Casino, Instant Games and Slots. Live Casino tables are run by real dealers. Instant Games covers fast, crash-style rounds. This category sits in its own tab, separate from slots.

What sports can be bet on?

Football, basketball, tennis, table tennis, volleyball and handball are covered. The e-Sports category includes CS and League of Legends matches. Hockey and UFC events are also listed.

Game Providers

How many providers does the slot library carry?

The slot library carries more than 50 software providers. NetEnt, Betsoft and Hacksaw Gaming are among them. Yggdrasil, Habanero and Nolimit City are also listed. Playson, Endorphina, Red Tiger and BGaming round out the catalogue.

Where can a game's RTP rate be checked?

Each provider publishes its own RTP rate. This figure appears on the relevant game's info screen.

Security Approach

What encryption does the site use?

The site runs on 256-bit SSL encryption. The certificate is issued by Thawte Consulting. This encryption protects the connection between the browser and the server.

Who can see payment data?

Access to payment data is restricted. Support staff cannot access it directly. The relevant payment page operates in line with the PCI DSS standard. An account belongs to its owner only and cannot be shared.

Payment Methods

What deposit methods are offered?

Six bank transfer/IBAN methods are offered for deposits. Eight different crypto currencies are also available. Crypto options include TRON, USDT, Bitcoin, Ethereum and Litecoin. USDC and Binance Pay are listed too. Each method has its own minimum amount.

Advantages: Eight different crypto options are available. Crypto transactions are processed instantly. On the bank transfer/IBAN side, several providers can be chosen from.

Things to note: There is no card payment option. On bank transfer/IBAN methods, sending less than the requested amount is not advised, since the deposit may be lost.

Mobile Access

How is the platform reached on mobile?

The platform can be reached from mobile devices as well as desktop. On Android, the app is downloaded as an APK file via a QR code. Installation requires allowing unknown sources on the device.

How is the app added on iOS?

On iOS, the Share button in Safari is tapped first. Then Add to Home Screen is chosen. This shortcut opens the platform with a single tap.

Advantages: Both methods take only a few steps. No separate app-store account is required.

Things to note: The app is not listed on the App Store or Google Play. Android installation requires manually approving device permissions.